As from the14th November 2011, new
rules imposed by the FSA come into force that require all FSA
regulated companies to record calls on Company Issued mobile phones
as well as their fixed line calls. All relevant calls, texts and
e-mails must be recorded.
Our expertise in the larger business requirement is well recorded
(pardon the pun), and technology, as we know, has moved on from the
original cassette format! We can offer call recording solutions for
any organisation regardless of size.
To date, call recording has been an expensive investment, and
smaller companies with less than 30 fixed lines have not been
provided for in the market place. This is all due to change with
the introduction of new call recording solutions that we are now
able to provide from a starting point of only 8 fixed lines, at a
cost well within the reach of most SMEs.
As authorised companies will be required to log all calls for the
purpose of dispute resolution and compliance to industry
regulations, this new entry-level product is invaluable.
For more information about how we can support you in your
fulfilment of the new legislation, whatever the size of your
requirement, please call our team on
0870 2646465
or fill in the
contact us form and our dedicated accounts
manager will get back to you.