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As from the14th November 2011, new rules imposed by the FSA come into force that require all FSA regulated companies to record calls on Company Issued mobile phones as well as their fixed line calls. All relevant calls, texts and e-mails must be recorded.

Our expertise in the larger business requirement is well recorded (pardon the pun), and technology, as we know, has moved on from the original cassette format! We can offer call recording solutions for any organisation regardless of size.

To date, call recording has been an expensive investment, and smaller companies with less than 30 fixed lines have not been provided for in the market place. This is all due to change with the introduction of new call recording solutions that we are now able to provide from a starting point of only 8 fixed lines, at a cost well within the reach of most SMEs.

As authorised companies will be required to log all calls for the purpose of dispute resolution and compliance to industry regulations, this new entry-level product is invaluable.

For more information about how we can support you in your fulfilment of the new legislation, whatever the size of your requirement, please call our team on 0870 2646465 or fill in the contact us form and our dedicated accounts manager will get back to you.

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