Going the extra mile
As an award winning, dedicated business to business mobile communications operator, Yes Telecom is always prepared to ‘go the extra mile.’

Always finding a way
Thanks to our flexible approach to business, we’re versatile enough always to utilise our resources and expertise to get the best result. This means our customers receive a tailored service that is second to none. Your account will be assigned a Personal Account Manager (PAM) whose job it is to know our customers' businesses inside out. They are their very own mobile communications consultant.

Speak to a person not a machine
98% of calls are answered in person within seven seconds.

Proactive Account Reviews
With this individual evaluation, if your requirements change, we adapt the tariff accordingly. We operate our own billing platform with hundreds of different tariffs giving us the flexibility to mould any tariff to a customer’s exact requirements

Together we achieve results
Working as a team means we work more effectively. By combining our skills and knowledge with those of the Business Partner, the right results are continually achieved for our customers. Our specialist Advanced Solutions division focuses on non-voice products and applications providing all the support our partners need.  With customer visits for both potential and existing accounts, we ensure everybody is operating most efficiently.

Focused
To deliver the unrivalled levels of service that we do, it is important we know the market place and are focused on our customers’ needs. Through our portfolio of services like protector and eview, we are equipped to give even more. In recognition, we were presented with 'Best Service Provider' and 'Best Customer Service' at the prestigious Mobile News Awards 2004.