Opal combines technological innovation, customer service excellence, service quality and competitive pricing with a range of services that are geared to meet the specific needs of your business as well as ensure your business stays ahead in the communications game.

Opal is one of the leading Public Telephone Operator licence holders, and owns of one of the largest Interactive Voice Platforms available in the UK. Our portfolio of outbound and inbound fixed line call delivery solutions for the B2B market is impressive, and one in which you can place your complete trust. Opal Telecom is profitable, financially stable and, since November 2002, a wholly owned subsidiary of The Carphone Warehouse Group plc.

Cheaper calling Opal's LCR (Least Cost Routing) service is specifically designed to reduce the cost of your calls and, because we have invested millions of pounds developing our network, we can deliver LCR traffic at some of the most competitive rates in the UK. LCR uses Opal Call Select (CPS Technology) to do this.

Intelligent Inbound Services In addition, Opal Telecom is one of the largest carriers of inbound traffic in the UK. Our services operate at network level so you have NO MAINTENANCE, UPGRADE OR SERVICE COSTS and NO CPE INVESTMENT. Inbound services include call recording, queuing, routing, diverts, auto attendant, bespoke IVR, TPS screening, and store locator.